The Effects upon Industry – Part Two
As many of us were enjoying the start of our Easter break last Friday we decided to let you enjoy your time off, free from Referendum commentary and discussion. With that said during the time that has passed since “The Effects upon Industry – Part one” many media publications have realised that one industry could face a big disruption… Football.
Love it or hate it, the beautiful game might not be as pretty in future seasons with the possibility that more than 400 players may lose their right to play in the U.K. The situation surrounding football and the referendum acts as a brilliant metaphor for many other industries. To use this as an effective example we ideally need to focus on one of the richer clubs found in the Premier League. Using Manchester City as the “Britain figure” in this metaphor we see ourselves positioned as one of the better teams throughout the world. (Not the best but definitely up there…)
Football fans are probably aware that the oil rich club has been able to finance the transfers of some of the most talented players in the world and in similar fashion Britain has been able to finance the import of goods from across the globe. In the event of Britain leaving the E.U. Manchester City and many other clubs face the risk of losing players who are currently allowed to play in the U.K. with an E.U. Passport. Similarly leaving the E.U. could create a loss of trade or at least make the process of importing/exporting a lot more complicated and expensive.
However another way in which Manchester City and Britain are alike is their use of home grown talent. With all the money to throw about neither have pushed their own home grown talent to its potential, preferring to spend and import rather than develop and export. In the case of leaving the European Union both would have no choice but to build internally and further improve British produce. Many may argue that this would be devastating as the time requirements would be a detrimental factor which has the ability to cripple both world rankings and future growth, however many also argue that this will expand the talent pool and further strengthen the country over time.
In short, we as a nation are rather like these clubs investing so much in international talent that we have neglected our own. What are your opinions? Please comment below and let us know you opinions!
Tony & The Espace Team
The effects upon industry – Part one
Unless you’ve been locked inside a container for the last how many months, you probably already know the way we import and export goods in Europe could change very dramatically, very soon! The elephant in a lot of logistics rooms right now is the looming vote to decide the status of Britain’s European Union Membership.
Although this will have a knock on effect to all industries inside and outside of Britain, one industry we can guarantee will be effected quickly and directly as a freight forwarder is… you guessed it freight forwarding! In today’s referendum blog article we will look at a few industry professionals and compare the opinions surrounding the changes which could be implemented upon leaving the European Union.
Within the logistics and import/export industry the entire process of transporting goods would have to change were Britain to leave the European Union. Two brilliant contrasting views can be taken from industry leading professionals Ian and Andrew Baxter’s Commercial Motor article. Within this article the two brothers take into account key facts and their own experiences in order to develop individual opinions, which unexpectedly pits them on opposite sides of the referendum.
This might be considered more unusual than a City fan living among die hard United fans but this is brilliant in terms of generating an opinion which takes in to account both ends of the scale. Supporting an exit from the EU, Andrew Baxter, MD of Europa Worldwide Group argues that an exit from the European Union would help both the UK and EU’s economy to succeed. The customs clearance procedure in the distribution of goods between the EU and the UK would be more complex he admits, but if this is coming from an industry professional whose company distributes 75% of its goods between the UK and Europe then this is obviously reason to sit up and listen. In short Andrew believes we should regain our own control of governance and leave the EU.
On the other side of the fence Ian Baxter, chairman of Baxter Freight argues that staying in the EU is the best course of action. Previously campaigning to keep the pound and strongly opposing the prospect of a federal Europe, Ian has been persuaded to vote to stay after the renegotiation by David Cameron. Ian states that although working with the EU is difficult at times the pros outweigh the cons. His supporting arguments focus around the fact that the EU is a free market of 500 million people (the largest in the world!) and while we could leave the EU, the increasing costs and impact of customs clearance would have a detrimental effect on the industry and the economy.
Some very interesting arguments from each party, but what do you think? Next week we will continue looking at specific industries that may be effected by the referendum and how they plan to combat any negative possibilities. As mentioned previously we LOVE to hear you opinions and feedback so please comment below and let us know which side of the fence you’re sat on!
Tony & The Espace Team
Brexit: In or out, we do both!
As a long standing member of the European Union there are many arguments for and against the future of Britain’s membership. Regardless of which side of the fence you sit on, we can all agree that the steps we take need to be well informed and seriously well thought about before being acted upon. The “Brexit” issue effects all of us differently but as freight forwarding companies we really need to be on the ball, as the changes to international trade carry the risk of engulfing ill-informed third party logistics providers. One of the initial responsibilities of the E.U. was to create more trade between E.U. countries and to better the inequality between the member countries. As an Island nation we are always going to be involved with importing and exporting goods, this is simple geography. Were we better geographically located within the centre of the E.U. then perhaps this would be different but as it currently stands we aren’t and that shows no sign of changing anytime soon. Acting as a freight forwarding company we are heavily impacted by trade agreements both inside and outside of E.U. jurisdiction, we have no choice but to debate whether or not these responsibilities are a benefit or hindrance to the country’s importing and exporting industry. In order to really grasp the current situation, we need to start by looking at the rate of growth of Britain’s trading industry before we joined the E.U.
Prior to joining the European Union, the growth in export Britain had been producing was falling behind various other countries around the world. These countries included; Australia, Japan, U.S.A. and four others. During the ten years before Britain joined the E.U., we may not have had the highest growth rate but we were not far behind these competing countries.
In 1973, Britain joined the E.U. hoping to help build a stronger, more united Europe. After trying previously and failing Britain was finally allowed to join. Hoping to give as good as we got, the next twenty years were relatively good for export growth within Britain, with the E.U. helping Britain to achieve a much higher rate of growth than the previously mentioned non E.U. countries.
The issues for Britain surfaced after these twenty years in which recent world events or decisions have caused the growth rate to stutter and digress lower than previous years. With this information in mind we have to consider the next step taking into account both the positives and negatives of a possible exit from the European Union.
Regardless of which side of the fence you find yourself on it is evident that the effects of Britain leaving the EU will be more damaging to some industries than others. Throughout the rest of this series, various industries will be discussed with the hope of pinpointing some of the effects either outcome may cause. Once this has been investigated it is then possible to form an industry specific opinion based on real facts that we are then able to contrast with media views and political input.
We LOVE to hear your opinions and we would LOVE it if you let us know them in order to create a more varied spectrum of ideas.
Tony & The Espace Team
A wise man once said that a strong offence is the best form of defence. With that said, be prepared for any delays that may be caused by this month’s European Road Freight Bans by using Espace’s European Road Freight Ban Calendar. Stay tuned for more information relating to EU road bans.
Working within the freight forwarding industry can be tough at the best of times, so it’s only natural that as freight forwarder you want to make the process as quick and easy as possible for both you and your clients. In an industry where security and time management are an essential part of day to day work, it makes sense to have a series of guidelines to run alongside. Take a look at the list below for information and inspiration on how to function better as a freight forwarding business.
Documentation, Documentation, Documentation
So nice we say it thrice. Seriously though, keep hold of all documentation you can. Whether they come from the sender or receiver, it is essential to keep all documents on the service you are providing. Starting with the Consignor and ending with the Consignee will allow you to keep a chronological file, which if the need arises will support any possible problems that could arise at a later date.
The action of interaction
One of the biggest methods of promoting trust between you and your clients is interaction. Now I know reading that might make some people say “We are always interacting with our clients, what do you mean?” However within freight forwarding this is more than simply selling them a product and sending them on their way. In order to keep information correct and as up to date as possible you must always be tracking the cargo/shipment and keeping in contact with the driver. This provides comfort for your clients and allows you to be one step ahead should any problems arise and in turn can be the difference between a highly annoyed customer and a well-managed job.
It’s customary to go through customs
I cannot stress enough the need to understand clearly the regulations and legality of transporting goods from country to country. Unless you’re Pablo Escobar you’re probably not going to be shipping large hauls of illegal substances around the world and might think this does not apply to you but believe me it does. Not every country allows the same things to be imported or exported, take Australia with their delicate ecosystem for example, what might be normal at home might be devastating to others. This said it is always beneficial to check any changes to customs regulations. With the current migration situation it is also advised to keep up to date with any issues or delays that may arise. The union custom codes will change in May, stay tuned for more information closer to the date.
Keep your shipments in ship shape
No one likes receiving damaged post from the postman so why would a business be any different when receiving damaged cargo or shipments? This is something that can be easily prevented within ALL industries, be it freight forwarding or floral arrangement. Make sure you know what you’re shipping and make sure it is properly secured. If this is noticed at the beginning it is much easier to fix problems and if they can’t be fixed you can let the client know that you have investigated the matter.( Remember what we were saying about documentation? 😉 )
With any luck this will have given you an insight into correctly providing freight forwarding services to clients and I hope it will help you in the future.
Tony & The Espace Team
Yesterday we attended the BIFA awards in London where we were finalists in the Award for Staff Development. I recently saw these 2 quotes on social media and thought they would be appropriate for a post on Staff Development. Steve Jobs was spot on. Getting the best people you can for your business, developing them, paying them correctly, motivating and above all thanking and praising them for their efforts is a must if you want a team of A plusers.
In my opinion, Senior Managers / Team Leaders who do not invest any of their time in the development of their staff are not doing their job. People want to feel secure and that their role is important. Appreciation is right up there in the basic hierarchy of needs triangle, ignore it at your own peril. The knowledge, skills and competencies of your employees are the single-most significant driver of company value, especially for SME companies. Investment is absolutely required and employers should own the responsibility of providing more specialised business or sector-specific training and education.
We made a commitment a few years ago to develop our People as we recognised that they were our biggest asset. That’s why I imagine we came runner up in the Employer of the Year at the 2015 Global Freight Awards and have just missed out on the BIFA Award for Staff Development. Developing our staff has greatly benefited Espace and the unbeatable service we provide to our customers, but equally as impressive are the benefits it has provided our staff. Where some businesses may have a revolving door policy and staff that feel under appreciated, Espace is proud to say that it has a brilliant collection of long serving staff, who are happy working for us for years to come.
This isn’t just beneficial for our family here at Espace, but also for our customers. We find that when you have a team of positive thinking, highly valued and well trained individuals working together as a team that each person will strive for the greatest results achievable. This basic necessity of respecting everyone involved and helping them to become the best they can be is one of the reasons we attract staff to us as an employer of choice.
So why wouldn’t you develop your staff?