Staff development at Espace

BIFA BLOG COVER REMAKE

Yesterday we attended the BIFA awards in London where we were finalists in the Award for Staff Development. I recently saw these 2 quotes on social media and thought they would be appropriate for a post on Staff Development. Steve Jobs was spot on. Getting the best people you can for your business, developing them, paying them correctly, motivating and above all thanking and praising them for their efforts is a must if you want a team of A plusers.

 

In my opinion, Senior Managers / Team Leaders who do not invest any of their time in the development of their staff are not doing their job.  People want to feel secure and that their role is important. Appreciation is right up there in the basic hierarchy of needs triangle, ignore it at your own peril.   The knowledge, skills and competencies of your employees are the single-most significant driver of company value, especially for SME companies. Investment is absolutely required and employers should own the responsibility of providing more specialised business or sector-specific training and education.

 

We made a commitment a few years ago to develop our People as we recognised that  they were our biggest asset. That’s why I imagine we came runner up in the Employer of the Year at the 2015 Global Freight Awards and have just missed out on the BIFA Award for Staff Development. Developing our staff has greatly benefited Espace and the unbeatable service we provide to our customers, but equally as impressive are the benefits it has provided our staff. Where some businesses may have a revolving door policy and staff that feel under appreciated, Espace is proud to say that it has a brilliant collection of long serving staff, who are happy working for us for years to come.

This isn’t just beneficial for our family here at Espace, but also for our customers. We find that when you have a team of positive thinking, highly valued and well trained individuals working together as a team that each person will strive for the greatest results achievable. This basic necessity of respecting everyone involved and helping them to become the best they can be is one of the reasons we attract staff to us as an employer of choice.

 

So why wouldn’t you develop your staff?

Tony Shally

The grass is greener with Espace’s Intelligent International Shipping!

Throughout this week we have been working in collaboration with a number of businesses to aid in the forwarding of 200 tonnes of turf for the Stade de France. Shipping like this is not uncommon but it does highlight the scale of some European road freight shipments that are made from England to France. The amount of turf being transported is pretty surreal and hard to visually imagine, so we’ve compiled a short infographic to try and show it’s equivalent using various subjects.

 

Untitled Infographic (1)

Freight Fright? ( How you can guarantee next day road shipping within Europe)

Choosing freight services can be a time consuming task at the best of times, so what do you do when time is a limited factor? Panic? Bury your head in the sand? There is a better option, thanks to Espace Europe LTD.

In 2011, Geoff Yates (our fantastic service development manager) came up with the idea of “The Freight Emergency Service”. The concept was simple, next day delivery throughout Europe for those last minute or forgotten deliveries.

The “Freight Emergency Service” guarantees next day European delivery with a Money back Guarantee. Such a guarantee was a bold move and a first for the European freight industry.

Partnered with a brilliant quote system which accurately generates a quote for your delivery on the basis of the information you enter, the freight industry would never be the same again.

Four years and over 5000 time critical deliveries later, “The Freight Emergency Service” continues to go from strength to strength.  So what are YOU waiting for?

Customer Care Award WINNER

The Espace team were delighted to be awarded the Customer Care Award at the Global Freight Awards 2015.  The awards were held at the Grosvenor House Hotel and recognise all that is great within the freight industry.  One of our visions is the be “trusted by our customers”.  This award is testament to how we are always willing to go the extra mile and provide a bespoke service to meet our customers’ road, air, sea and express freight needs.  MD Tony Shally accepted the award from ex Apprentice star, Nick Hewer, and said that it was so pleasing that a smaller company like Espace can compete with larger companies. 6. Customer Care Award_151117_banner (3)IMG_0345

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