Our Guarantees

Espace are the only UK freight company to offer multiple guarantees for new and existing customers

Our Freight Emergency Service Guarantee

If we’re late you won’t pay the rate

This is a Money Back Guarantee on our UK and European express van service. If we fail to deliver your time-critical shipment on time, we will give you your money back. It’s as simple as that.

100% Money Back Guarantee

Our First Shipment Double Guarantee

For new customers placing their first shipment with us we offer a price and service guarantee

PRICE: For your first shipment, we guarantee that we will price match or beat any price you have for a European road freight shipment.

SERVICE: If you are not 100% satisfied with the way we have handled your first shipment with us, we guarantee to give you your money back.

First Shipment Double Guarantee
Tony Shally

Tony Shally

Managing Director
Espace Europe Ltd

Tony Shally has been involved in European road freight forwarding since 1991. A former language graduate, Tony set up Espace in 2000 and has been the MD ever since.

Espace offers road freight services to and from Europe for groupage, part and full loads. 25% of it’s business is in the time-critical sector mostly in the Automotive, Aerospace and Packaging
industries. Its Vision to be “ best in class” is supported by a dedicated and long-standing team of
freight professionals, an accreditation to the Investors in Excellence Quality Standard and a
number of freight industry Awards.

We stand by our promises here at Espace. Nothing annoys me more than suppliers who walk away from all responsibility when things go wrong. One of our 5 core values is Accountability. Taking responsibility for our actions is a must if we are to establish and maintain trust with our customers. We have won and been shortlisted for a number of prestigious Freight Awards since 2014. However, what matters most is what our customers think of us not judging panels. Please feel free to contact me with regards to any issue you may have with our service.

T: 01543 412311
E: Email Tony

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